BUS 322 – Operations Management
Fall 2001

Instructor: Dr. Ardeshir Lohrasbi
Phone: 206-6977
Office: L-117
Email: lohrasbi@uis.edu 
Office hours: by appointment

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Learning Outcomes for the Bachelor of Business Administration (BBA) Degree

Our students shall:

1. Know and understand the common body of knowledge in finance, marketing, operations, and human resources management.

2. Know and understand the presence and impacts of the external environment on business decision-making.

3. Function effectively in group work and decision-making.

4. Communicate effectively, including business software computer applications.

5. Be critical and independent thinkers capable of analyzing and deciding in a business context.

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Prerequisites: CSC 317, ECO 313, and advanced mathematics, or equivalents

As stated in your catalog, it is your responsibility to assure that you have the appropriate prerequisites to take this course. For business students who take this course without the prerequisites, you will receive a grade, but YOU WILL NOT RECEIVE CREDIT HOURS TOWARD YOUR DEGREE. If we find you are taking this course without prerequisites, you will be dropped from the class roster.

Text: Operations Management, Heizer and Render, Prentice Hall, 6th edition

Additional Resources in operations management can be found in Brookens Library and on the Internet.

Course Objectives: This course provides students with an introduction to the field of operations management in both manufacturing and service industries. Students will learn to use quantitative techniques to help them make decisions in the areas of productivity, quality and service.

Student Responsibilities:

· To prepare assigned materials prior to class including assigned reading, problems, and exercises.
· To be aware of class schedule changes, key dates, and special instructions (not following instructions may result in a loss of points.)


Homework: Homework will be assigned regularly and will be sampled randomly. Because problems are reviewed and solved in the classroom, late assignments cannot be accepted.

Students are expected to read assigned textbooks and/or other material prior to attending class. Completed homework assignments must be turned in on due dates. As these assignments carry a weight of 10%, failure to do so will result in a reduction of one letter grade.

Students will be expected to do library research in current literature in operations management.

Case Presentation Format: Individuals or self-chosen teams will prepare select cases from different texts, under the close supervision of the instructor, for presentation to the class.

Research Paper: Students will be required to write a research paper of 15-20 (but not to exceed 50) double-spaced typewritten pages exclusive of title page and bibliography. Please submit the original of the proposal and paper (Xerox copy will not be accepted). Footnotes may be listed on a separate page. The research paper should survey or apply the current literature in the operations management topic area. Please select a topic in an area that interests you. Typewritten paper topic and proposal are to be submitted September 9, 2001, for approval. Brief oral presentations of selected papers will be accomplished during the last two class sessions. Completed paper is due November 12, 2001.

Examinations: There will be three exams (100 points each) and one comprehensive final (100 points). In scope, the exams will cover both assigned reading and lectures. Exams will be objective, including the solution of problems.

The exams will be closed-book and closed-notes. Formula sheets and statistical tables will be included in the exams when necessary. The exams will be true/false, multiple choice and problems.

Quizzes: In supplement of examinations, there may be pop quizzes, if needed, and included in the final grade.

Absences: In accordance with university policy, students are expected to attend classes unless prevented by illness, an official university activity, or other urgent reason. Students should report absences to the instructor. “Make-up” exams will be given only for acceptable reasons. Anyone missing four classes will not be given a grade for the course.



Grading:

Course grades will be based on:

Percentage
Three exams (15% each) 45%
Homework 10%
Research Paper 10%
Team or individual case studies: 10%
Critique and evaluation of two or
more cases presented in class by
the students.
Class participation and pop quizzes 10%
Final exam 15%

Total 100%

Grading Scale: 

A - 96 – 100%  
A- - 92 – 95% 
B+ - 88 – 91%
B - 84 – 87%
B- - 80 – 83%
C+ - 76 – 79% 
C - 72 – 75% 
C- - 68 – 71% 
D+ - 64 – 67%
D - 62 – 63%
D- - 60 – 61%

Below 60% (420 points) NO CREDIT




TENTATIVE SCHEDULE

Session Topic