Wesley outlines the ABC's of successful online peer tutor/mentoring:
Accesibility/Accountability
Be encouraging/ Be informative
Clarify
Discussion board facilitation
And, he gives real life examples of how peer mentors can directly intervene to keep students from dropping out of online programs.
Podcast with Kandice Biggs, Former Online Peer Tutor and Mentor
I recently interviewed Kandice Biggs of the University of Illinois at Springfield Center for Teaching and Learning. Over four semesters she served as an online peer tutor/mentor to students in Psychology and Public Affairs classes. She highlights the importance of the role of engaging the students in this brief interview.